We always strive to provide Quality Health Care to all our patients. In this quest if we don’t / or do meet your expectations we would welcome both positive or negative feedback, so that we can improve our services to you. Every now and then we will have our patients complete a questionnaire, these are completely Confidential and Anonymous.

Our practice – Pacific Pines Medical Centre provides your treating Doctor with the facilities and services they require to perform. Your treating Doctor is an independent Contractor who is Responsible for all their conduct to you.

If you feel your unhappy with the consultation and care you receive while you were here, please ask to speak with the Doctor, or Practice Manager, or even one of our Reception staff. We will do our up most to address the issue, if you still have concerns please submit them in writing using the below form or attaching this Patient Complaint Form.

Patient Complaint Form

You may wish to take this further, the business to contact is:

The Office of the Health Ombudsman
PO Box 13281 George Street
Brisbane QLD 4003

Call: 133 OHO (133 646)
Web: www.oho.qld.gov.au
Email: [email protected]